Ekom Flix - Privacy Policy

This Privacy Policy explains how Ekom Flix collects, uses, stores, and protects your personal information while using our mobile application and website. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Name
Email Address
Mobile Number
Device Information
IP Address
Operating System
Application Version
Language & Time Zone
Network Information

2. How We Use Your Information

Provide our streaming services
Improve user experience
Customer support
Security monitoring
Fraud prevention
Personalized recommendations
Legal compliance

3. Device & Technical Information

We automatically collect technical information including browser type, device model, operating system version, application version, IP address, crash logs, session duration, and other analytics information to improve our services.

4. Location Information

If you grant permission, we may collect your location information to provide region-specific content and comply with content licensing restrictions.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, remember preferences, and improve our services.

6. Log Information

Whenever you use our services, our servers automatically collect log information including IP address, browser details, pages visited, date and time, device identifiers, and referring URLs.

7. Third-Party Services

We may use trusted third-party providers such as analytics services, payment gateways, cloud hosting, YouTube APIs, Google APIs, and advertising partners to improve our services.

8. Advertising

Our application may display personalized or non-personalized advertisements depending on your consent and device settings.

9. Information Sharing

We do not sell your personal information. Information may be shared only with:

Authorized Service Providers
Payment Partners
Government Authorities (when legally required)
Business Transfers (Merger/Acquisition)

10. Children's Privacy

Our services are intended for users aged 18 years or older. We do not knowingly collect personal information from children under 13 years of age.

11. Data Security

We use industry-standard security measures to protect your personal information. However, no online transmission or storage system is completely secure.

12. Third-Party Links

Our application may contain links to third-party websites or applications. We are not responsible for their privacy practices or content.

13. Your Rights

You may request to:

Access your data
Correct inaccurate information
Delete your account
Withdraw consent
Contact support regarding privacy concerns

14. Contact Us

For any questions regarding this Privacy Policy, please contact us:

Email: support@ekomflix.com
Website: https://ekomflix.com

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Last Updated: July 2026